aca calendar
Conferences/Meetings
Online Seminars
Teleseminars
Unit Meetings
Seminars
5: Credit & Collection Compliance Officer
Workshop, Dallas; Instructors: Wendy Badger and
Debra Ciskey; Contact: Becky Swanson, + 1(952) 928-
8000, ext. 216; http://www.acainternational.org/
5-6: Professional Telephone Collectors
Techniques, 11 a.m. – 12: 30 p.m. CST; Instructor: Terri
Boettcher; Contact: ACA Meetings Department, + 1(952)
928-8000, ext. 143; http://www.acainternational.org
5-7: Fall Forum, The Westin Michigan Avenue,
Chicago; Contact: Karen Mueller, +1(952) 928-8000, ext.
114; http://www.acainternational.org/
10: Cases, Claims & Industry News, 11 a.m. – 12: 30
p.m. CST; Speakers: David Israel, Brian Roth, Bryan
Shartle and Elizabeth Blano; Contact: Amy Stumvoll,
+1(952) 928-8000, ext. 143; www.acainternational.org
12-13: FDCPA: Facts, Fiction & Reality, 11 a.m. –
12: 30 p.m. CST; Instructor: Debra Ciskey; Contact: ACA
Meetings Department, +1(952) 928-8000, ext. 143;
http://www.acainternational.org
10-11: Sales: Strategies & Techniques, 11 a.m. –
12: 30 p.m. CST; Instructor: Karolyn Rubin; Contact: ACA
Meetings Department, +1(952) 928-8000, ext. 143;
http://www.acainternational.org
7-10: Leadership Symposium, Silvertree Hotel,
Snowmass Village, Colo.; Contact: Karen Mueller,
+1(952) 928-8000, ext. 114; www.acainternational.org/
21-22: Foundational Training on Professional
Practices Management System (PPMS), Marriott
Harbor Beach Resort and Spa, Fort Lauderdale, Fla.;
Contact: Lindsay Lumpkin, +1(952) 928-8000, ext. 138;
http://www.acainternational.org/
15-17: March for Success Conference and
Exposition, Green Valley Ranch Resort & Spa, Las
Vegas; Contact: Karen Mueller, +1(952) 928-8000, ext.
114; http://www.acainternational.org/
15-17: Missouri Collectors Association Annual
Meeting, Downtown Hilton, St. Louis, Mo.; Contact:
Roger Medlin, (866) 945-2028;
http://www.acainternational.org/mo
17-20: Credit and Collection Business Academy,
Green Valley Ranch Resort & Spa, Las Vegas; Contact:
Lindsay Lumpkin, +1(952) 928-8000, ext. 138;
http://www.acainternational.org/
13-15: ACA International’s 70th Annual
Convention and Exposition, Wynn Las Vegas;
Contact: Lindsay Lumpkin, +1(952) 928-8000, ext. 138;
http://www.acainternational.org/
For a complete, updated list of upcoming ACA events,
visit http://www.acainternational.org/events.
13: Professional Telephone Collectors’
Techniques, White Marsh, Md.; Instructor: Dwayne
Heisler; Contact: Joel Mirmelstein, (302) 762-9582
14: FDCPA: Facts, Fiction & Reality, White Marsh,
Md.; Instructor: Leslie Bender; Contact: Joel
Mirmelstein, (302) 762-9582
14: FDCPA: Hot Topics, Kailua, Hawaii; Instructor:
Karolyn Rubin; Contact: Lynn Araki-Regan, (808) 244-
3711
14: Hawaii Collectors Association Annual
Meeting, Mid Pacific Country Club, Kailua, Hawaii;
Contact: Keith Regan, (808) 244-3711
15: The Art of Persuasion, Kailua, Hawaii; Instructor:
Karolyn Rubin; Contact: Lynn Araki-Regan, (808) 244-
3711
3-4: The Art of Persuasion, 11 a.m. – 12: 30 p.m. CST;
Instructor: Karolyn Rubin; Contact: ACA Meetings
Department, +1(952) 928-8000, ext. 143;
http://www.acainternational.org
4-6: Kentucky Collectors Association Annual
Meeting, Opryland Hotel, Nashville; Contact: Delores
Bowers, (502) 222-5553
9: Techniques for Troubled Times: Increasing Your
Collector Efficiency, 11 a.m. – 12: 30 p.m. CST;
Speakers: Terri Boettcher, Bill Hopkinson, Chris
Montgomery and Dave Fenske; Contact: Amy Stumvoll,
+1(952) 928-8000, ext. 143; www.acainternational.org
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