ARRIVE EARLY FOR THESE SEMINARS!
(Requires Separate Registration and Fees)
PPMS Seminar
July 9-10, 2010
Cut down on mistakes
and improve your daily
operations with this two-day training seminar* on
ACA’s Professional Practices
Management System (PPMS).
Join the 59 agencies that are
already improving their bottom line and internal
processes by implementing this quality assurance
program at their organizations.
*In addition to the two-day training, attendance is
required at the following:
A 90-minute teleseminar reviewing vital •
compliance issues regarding the FDCPA, FCRA and
other relevant laws on July 21, 2010, at 11:00 a.m.
CDT. Your compliance staff is welcome to attend
the teleseminar.
A 105-minute teleseminar reviewing PPMS •
Element 18 on July 28, 2010, at 11:00 a.m. CDT.
Credit & Collection Compliance Officer
(CCCO) Workshop
Saturday, July 10, 8: 30 a.m. – 4: 30 p.m.
The CCCO Workshop is designed for credit and collection professionals
working in a compliance-related position. This workshop lays the
groundwork for the CCCO diploma. You will learn to:
Define the roles and responsibilities of compliance professionals. •
Make risk assessments on operations. •
Handle complaints and disputes. •
Implement effective documenting policies, procedures and work •
instructions.
Please see the registration form to sign up. You will receive 3.0 PDUs
for attending, which can be applied toward the CCCO designation.
Professional Development Units (PDUs)
Earn Professional Development Units (PDUs) toward a Scholar or Fellow designation by attending convention sessions on Sunday,
Monday and Tuesday. You will earn 3.0 PDUs by attending the entire convention and 1.0 PDU/day for each individual day.
Earn an additional 3.0 PDUs by attending the Collection Floor Management Seminar, held on Sunday, July 11 •
(included in registration fee).
Earn 3.0 PDUs by attending the Credit & Collection Compliance Officer (CCCO) Workshop and 6.0 PDUs for attending •
ACA’s Foundational Training on Professional Practices Management System (PPMS). (Separate registration required for both.)
For more information, contact campusaca@acainternational.org or + 1(952) 926–6547.
