Collector - June 2010

State Interest Rates (55pp) Revised 4/28/10 2015 State Laws Governing Oral Communication with Consumers (32pp)

Revised 4/27/10 2011

State Laws Governing Recording Conversations and Employee Monitoring (21pp) Revised 2/27/08 2027

State Laws Regarding Disposal of Records (7pp) Revised 12/21/09 8052

State Licensing/Registration Contact Information and Fees (34pp) Revised 5/6/10 1133

State Licensing Requirements for Changes in Ownership (11pp)

Revised 6/2/08 2031

State Manager Requirements (16pp) Revised 6/16/09 2035

State Mini-Miranda Disclosure Requirements (6pp) Revised 1/21/08 2045

State Operational Definitions for Debt Collector and Debt (41pp) Revised 4/28/10 2030

State Requirements Regarding Resident Offices (7pp)

Revised 5/6/10 2038

State Review of Documents (3pp) Revised 1/21/08 1157

State Right of Assignment Laws (22pp) Revised 7/28/09 2028

State Sales Tax on Services (11pp) Revised 8/3/09 2039

State Special Text Requirements for Collection Notices (31pp)

Revised 4/27/10 2008

States That Require Collection Agencies to Prominently Display Licenses (3pp) Revised 7/15/09 2042

Statutes of Limitations (42pp) Revised 4/28/10 1122

Statute of Limitations: Effect of Partial Payments or Promises to Pay (13pp) Revised 3/13/07 2026

Statutes of Limitation: Setting the Record Straight (4pp)

Revised 4/30/10 1119

Trust Account Information (15pp) Revised 6/19/09

Use of Aliases (15pp) Revised 9/23/09

Use of Social Security Numbers (20pp) Revised 7/28/09

Web Addresses for the U.S. Court System (10pp) Revised 5/6/10

2041

2018

1140

1162

TELEPHONE CONSUMER PROTECTION ACT

Dual Purpose Calls Under the TCPA (2pp) Revised 6/23/04 9520
FCC Issues Declaratory Ruling Regarding Dialing Wireless
Numbers (2pp) Revised 11/25/08 1252

FCC Issues Declaratory Ruling Regarding Dialing Wireless Numbers (long version) (6pp) Revised 11/25/08 1253

FCC Issues Declaratory Ruling Regarding Dialing Wireless Numbers Frequently Asked Questions (8pp) Revised 11/25/08 1300

Laws Governing the Use of Automated Dialing and Announcing Devices (ADADs) (35pp) Revised 4/27/10 2308

National Do Not Call Registry: Its Effect on the Credit and Collection Industry (5pp) Revised 7/11/08 9516

TCPA: Newly Revised FCC Regulations Change the Way Businesses Send and Receive Fax Messages (3pp) Revised 10/13/05 9517

TCPA: An Overview of the FCC Regulations (7pp) Revised 11/25/08 9515

TCPA: Technology Requirements for Automatic Dialing Devices, Predictive Dialers and Caller ID (4pp) Revised 11/25/08 9518

TCPA: Technology Requirements for Prerecorded Messages (5pp)

Revised 2/11/08 9519

TCPA: Wrong Party Calls (3pp) Revised 4/30/10 3043

The Bar Has Been Raised

Whether you’re looking to diversify into new markets or benchmark existing markets against your peers, the new edition of ACA International’s Top Collection Markets Survey has the information you need. Data in this survey covers 2008 and can only be found here.

Broken out by both market category and service type, this survey’s vital statistics and key figures provide the information you need to raise your bar.