ad index
This issue’s display advertisers are identified below. Please thank these
advertisers for supporting ACA International by telling them you saw their
April 2010 Member
Feedback
advertisements in Collector.
ABC Incorporated...................................................................................................... 43
Accelerated Data Systems.................................................... 34 & Outside Back Cover
CDS Software .................................................................................Inside Front Cover
Collection Solutions Software Inc.......................................... 16 & Inside Back Cover
Each month, ACA International staff poses a series of questions by e-mail to a segment of members to
gauge trends and opinions on a variety
of topics. Following are some of the
results from the April 2010 Monthly
Feedback. To view complete results,
visit http://www.acainternational.
org/feedback.
Columbia Ultimate .................................................................................................... 10
Comtech Systems Inc................................................................................................. 42
Comtronic Systems .................................................................................................... 36
Cornerstone Support Inc.................................................................................. 18 & 39
Does your agency have:
• A compliance training
program for collectors? 83.40%
• A designated
compliance officer? 62.45%
• An in-house attorney? 23.72%
• None of the above? 7.51%
DebtNet/The Computer Manager Inc. ...................................................................... 7
Fineman Krekstein & Harris PC................................................................................. 3
International Association of Commercial Collectors (IACC) .................................. 40
LexisNexis .................................................................................................................. 17
Approximately how many
consumer contacts did you have in
2009, including written and oral
and messages left for consumers?
• Fewer than 1 million 54.69%
• 1 million – 5 million 28.98%
• 5 million – 10 million 7.76%
• More than 10 million 8.57%
Microbilt....................................................................................................................... 6
Nationwide Communications.................................................................................... 14
Ontario Systems ........................................................................................................... 7
PSC Info Group........................................................................................................... 8
Regal Technologies ........................................................................................... 15 & 57
How many requests did you
receive in 2009 from consumers or
attorneys seeking damages for
alleged violations of collection
laws?
• 0-10
• 11-50
• 51-100
• More than 100
87.50%
8.47%
2.42%
1.61%
