The credit and collection industry is awash with challenges right now. Running a business while keeping up with the
seemingly endless legislative and regulatory
changes facing our industry is no easy task.
ACA understands this and works hard to bring
you programming, events and training that will help
you wade through the changes. Attending ACA
events can help you gain control of your business
and make sure it’s headed in a
direction that is ready for the
future. And if there is one event
you should attend this year, it’s
ACA International’s 2015 Annual
Convention and Expo, July 19-
21 in Boston.
The largest, most influential
event in the credit and collection
industry, ACA’s convention
attracts more than 1,200 high-level executives, creditors,
attorneys and companies who
serve the collection industry, and
public-facing employees working
daily in debt collections.
This is your chance to make useful connections,
learn critical skills, gain invaluable insight and have
a little bit of fun, too. ACA’s convention is the most
established platform to meet, connect and speak to
those working in the debt collection industry
today. This is the best place to learn how to
compete and stay compliant while simultaneously
connecting you to essential industry peers and
product vendors.
Much of this month’s Collector is dedicated to
details about the convention, but I wanted to
personally let you know that we would love to see
you and your employees there. The strength of
ACA—and its ability to advance our industry year-round—depends on the dedication and support of
our members. Attending the largest event in the
industry is one powerful way that you can ensure
our member-driven association remains strong.
And believe me, you will get a lot out of ACA’s
annual convention. Our meeting offers a broad
scope of opportunities for education, certification,
Discover What’s Next
ACA International’s 2015 Convention and Expo has something for everyone
By Patrick J. Morris
front
networking and career advancement.
As you review the convention preview on pages
27-36, you’ll see that our educational seminars
target the topics most relevant to your business
right now, including new technology, regulatory
updates, compliance tips, hiring, market-focused
issues and more. The convention program offers
in-depth sessions for everyone in collections, from
the very beginner to the high-level executive,
from the small, independent agencies to the larger
market participants.
And our exciting featured speakers—including
Rob O’Neill, a former Navy SEAL, and Dr. Joseph
Michelli, a best-selling business author—will
inspire and motivate you to reach new heights.
ACA’s convention also provides a unique
opportunity to see your association leadership in
action. ACA’s Board of Directors works hard all year
for you, participating in board meetings, committee
activities and events, where they are fighting hard
on the issues that affect you every day.
At the end of our annual convention, we will
welcome a new president and new board
members. This is a great opportunity to thank
them for their volunteer work on your behalf, and
to let them know what is on your mind in the
world of collections.
In addition to toasting a new year of
leadership, the President’s Closing Celebration
includes dinner with your industry colleagues and
a performance by celebrated political entertainer
Dennis Miller.
ACA’s convention is the most anticipated
industry event of the year, and is designed to ensure
you leave feeling ready to tackle your business
challenges in creative, productive ways. Convention
registration is open now at
www.aca2015.org, and
early-bird registration rates are available until May
22. I’ll see you in Boston! cm
Patrick J. Morris is ACA International’s chief
executive officer. He can be reached at
morris@acainternational.org.