Collector - May 2015

The credit and collection industry is awash with challenges right now. Running a business while keeping up with the seemingly endless legislative and regulatory changes facing our industry is no easy task.

ACA understands this and works hard to bring
you programming, events and training that will help
you wade through the changes. Attending ACA
events can help you gain control of your business
and make sure it’s headed in a
direction that is ready for the
future. And if there is one event
you should attend this year, it’s
ACA International’s 2015 Annual
Convention and Expo, July 19-

21 in Boston.

The largest, most influential event in the credit and collection industry, ACA’s convention attracts more than 1,200 high-level executives, creditors, attorneys and companies who serve the collection industry, and public-facing employees working daily in debt collections.

This is your chance to make useful connections, learn critical skills, gain invaluable insight and have a little bit of fun, too. ACA’s convention is the most established platform to meet, connect and speak to those working in the debt collection industry today. This is the best place to learn how to compete and stay compliant while simultaneously connecting you to essential industry peers and product vendors.

Much of this month’s Collector is dedicated to details about the convention, but I wanted to personally let you know that we would love to see you and your employees there. The strength of ACA—and its ability to advance our industry year-round—depends on the dedication and support of our members. Attending the largest event in the industry is one powerful way that you can ensure our member-driven association remains strong.

And believe me, you will get a lot out of ACA’s annual convention. Our meeting offers a broad scope of opportunities for education, certification,

Discover What’s Next

ACA International’s 2015 Convention and Expo has something for everyone

By Patrick J. Morris

front

networking and career advancement.

As you review the convention preview on pages 27-36, you’ll see that our educational seminars target the topics most relevant to your business right now, including new technology, regulatory updates, compliance tips, hiring, market-focused issues and more. The convention program offers in-depth sessions for everyone in collections, from the very beginner to the high-level executive, from the small, independent agencies to the larger market participants.

And our exciting featured speakers—including Rob O’Neill, a former Navy SEAL, and Dr. Joseph Michelli, a best-selling business author—will inspire and motivate you to reach new heights.

ACA’s convention also provides a unique opportunity to see your association leadership in action. ACA’s Board of Directors works hard all year for you, participating in board meetings, committee activities and events, where they are fighting hard on the issues that affect you every day.

At the end of our annual convention, we will welcome a new president and new board members. This is a great opportunity to thank them for their volunteer work on your behalf, and to let them know what is on your mind in the world of collections.

In addition to toasting a new year of leadership, the President’s Closing Celebration includes dinner with your industry colleagues and a performance by celebrated political entertainer Dennis Miller.

ACA’s convention is the most anticipated industry event of the year, and is designed to ensure you leave feeling ready to tackle your business challenges in creative, productive ways. Convention registration is open now at www.aca2015.org, and early-bird registration rates are available until May 22. I’ll see you in Boston! cm