SESSION HIGHLIGHTS*
*Tentative agenda, subject to change
**Must be an ACA member to attend.
Intended for legal professionals.
What’s Happening today in
Healthcare—exchanges,
501(r), Population Health, Value
Based Care, and ICD. 10
With tightening budgets, providers need
to focus on regulatory changes to mitigate
financial exposure.
Lyman Sornberger, Capio Partners, LLC
Compliance Management system for
small Agencies: Big Compliance on
a small Budget (two-part session)
Learn how to maintain big compliance in
your agency. This session is tailored to
small agencies looking to implement and
maintain compliance based on their specific
needs, resources and budgets.
Brian Watkins, CCAE, Southern Oregon Credit
Service, Inc.
less Is More: Using Compliance
Initiatives to Drive More efficient
Collection strategies
With increased scrutiny from the plaintiff’s
bar, regulators, media, etc., there is an
incentive to try a less-is-more approach. The
end result is lower risk, better consumer
relations and improved performance.
Learn how you can take advantage of this
approach and witness how the strategy
works within other agencies.
Chris Meier, Esq., Credit Management, LP
CFPB Update: town Hall
In this town-hall-style session, ACA will
share in-depth details on recent CFPB
regulations, when to expect the next
proposed rule, when final rules come into
play and what ACA is going to do to help
you move forward.
Robert Föehl, Esq., ACA International
Maria Wolvin, Esq., ACA International
Credit reporting? What You Need
to Know as a Data Furnisher
If you are credit reporting, this session is for
you. Data furnishers are constantly under
increasing and fluctuating regulation. Learn
how to take credit reporting in stride and
stay compliant.
Michael O’Meara, Esq., I. Q. Data International, Inc.
Changing Conversations: rethinking
Consumer Communication Based
on Consumer Protection laws
Based on views from regulatory agencies
like the CFPB, FTC and FCC, collectors need
to rethink their approach to consumers.
They also need to rethink their mindset
toward consumers. Learn about compliant
collecting, communicating and thinking.
LaDonna Bohling, IFCCE, Contract Callers, Inc.
Developing Your Future
leaders: Agency Management
training Programs
You have great talent in your agency,
but how do you foster that talent
and encourage loyalty and
growth? Come learn from two
agencies that have programs
specifically designed to
encourage great employee
growth from the entry-
level up.
Richard Doane, IFCCE,
Sunrise Credit Services, Inc.
James Richards,
Capio Partners, LLC
restructuring
Collector
Incentive
Plans to Combine
Compliance requirements
with Collection success
Learn how to create effective incentive
plans that engage collectors while making
sure they maintain written policies and
procedures within the company. Examples
of incentive plans that have and have not
worked will also be covered.
Thomas Stockton, IFCCE, The CMI Group, Inc.
the eFtA, the Change in the law,
What Agencies Need to Know to
Protect Against litigation, and the
Intersection with the e-sIGN Act
The EFTA and Reg. E have changed, and
the impact on how a company handles the
transfer of electronic funds is significant.
This session will make understanding EFTA
and Reg. E simple, and it will clarify the
E-SIGN Act and its intersection with EFTA/
Reg. E.
Robert Föehl, Esq., ACA International
David Kaminski, Esq., Carlson & Messer, LLP
Compliance-Focused
operations
Visit
www.aca2015.org
for detailed schedule and
session information.
Dig deep into emerging trends and best practices with industry thought
leaders. Learn from experts in the industry. Experience peer-to-peer
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can attend to sharpen your skills and increase your knowledge.
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