Creditor Coffee Chat
Come to this session to discuss
best ideas, challenges and
accomplishments openly with your
Creditors and the CFPB:
Are You Prepared as a
As a first-party collector, what do
you need to know about the CFPB
and how should you prepare?
Learn about the regulations
that affect you and hear
how your colleagues
are dealing with the
situation in their
Robert Föehl, Esq.,
Creditor Panel Discussion:
Great Partnerships in History
Learn how these two creditor/agency
partners formed a strong partnership that
benefited both organizations. Hear what
they did, what worked and what had to be
ironed out. Discover how they maintain their
partnerships and remain successful.
Speakers to include:
Roger Weiss, IFCCE, CACi
Thomas Stockton, IFCCE, The CMI Group, Inc.
recent Court Decisions on
leaving Messages: Impact on
Your Call Center operations
How confident are you in the message
script your collectors leave on an answering
machine? What ethical issues arise in the
creation of dunning letters? Learn about
recent cases and opinions that impact how
debt collection companies should structure
their policies and procedures to implement
best compliance practices.
Joshua Dickinson, Esq., Spencer, Fane, Britt &
Kelly Knepper-Stevens, Esq., Stoneleigh Recovery
Michael Poncin, Esq., Moss & Barnett
Nicole Strickler, Esq., Messer, Stilp & Strickler, Ltd.
tCPA and the law
Explore the current issues affecting the
TCPA landscape relative to individual and
class-action lawsuits. Hear an overview of
recent and important decisions, and explore
techniques to defend TCPA claims. Different
philosophies and tools essential for a
winning strategy will be examined.
Mike Frost, Esq., CBE Companies, Inc.
Dale Golden, Esq., Golden Scaz Gagain, PLLC
You Can Collect out-of-statute Debt
In this session, you will learn the intricacies
of collecting out-of-statute debt and what it
means to comply in this field.
David Schultz, Esq., Hinshaw & Culbertson, LLP
This panel will provide statistical data on
consumer litigation across the country and
discuss the areas of that litigation, including
the most important case opinions. Learn
about the current “hot” areas of consumer
lawsuits and what types of consumer
litigation the industry can expect to see in
the coming years.
Michael Klutho, Esq., Bassford Remele
Jeff Turner, Esq., Surdyk Dowd & Turner Co LPA
MAP legal education**
Healthcare, student loans, Utilities,
Credit Cards and Asset Buying
Whether you are looking to break into a
new market or want to collaborate with
your peers about the market you currently
collect in, this session is for you.
Ask the Attorneys
Hear from industry defense experts about
the hot-button legal issues affecting the
industry now. Learn what you need to do to
avoid litigation and stay compliant in this
interactive Q&A session.
Attend this interactive session to
collaborate with your peers and find
solutions to the challenges that keep you
up at night.
Agency executives-only roundtable
Experience this opportunity to discuss
issues with other like-minded executives
and find out what techniques they use to
stay compliant, drive revenue, hire and fire,
PDU & CLE Earn up to 14. 5 Professional Development Units by attending sessions and seminars! Earn CLE credits by attending MAP Legal Education Sessions. Register by May 5 for CLE credits in your state.