Collector - May 2015

Creditor Coffee Chat (creditors only)

Come to this session to discuss best ideas, challenges and accomplishments openly with your peers.

Interactive Session

Creditors and the CFPB: Are You Prepared as a First-Party Collector?

As a first-party collector, what do you need to know about the CFPB and how should you prepare?

Learn about the regulations that affect you and hear how your colleagues are dealing with the situation in their own companies.

Robert Föehl, Esq., ACA International Roger Weiss, IFCCE, CACi

Creditor Panel Discussion: Great Partnerships in History

Learn how these two creditor/agency partners formed a strong partnership that benefited both organizations. Hear what they did, what worked and what had to be ironed out. Discover how they maintain their partnerships and remain successful.

Speakers to include: Roger Weiss, IFCCE, CACi Thomas Stockton, IFCCE, The CMI Group, Inc.

recent Court Decisions on leaving Messages: Impact on Your Call Center operations

How confident are you in the message script your collectors leave on an answering machine? What ethical issues arise in the creation of dunning letters? Learn about recent cases and opinions that impact how debt collection companies should structure their policies and procedures to implement best compliance practices.

Joshua Dickinson, Esq., Spencer, Fane, Britt & Browne, LLP Kelly Knepper-Stevens, Esq., Stoneleigh Recovery Associates, LLC Michael Poncin, Esq., Moss & Barnett Nicole Strickler, Esq., Messer, Stilp & Strickler, Ltd.

tCPA and the law

Explore the current issues affecting the TCPA landscape relative to individual and class-action lawsuits. Hear an overview of recent and important decisions, and explore techniques to defend TCPA claims. Different philosophies and tools essential for a winning strategy will be examined.

Mike Frost, Esq., CBE Companies, Inc.

Dale Golden, Esq., Golden Scaz Gagain, PLLC

You Can Collect out-of-statute Debt

In this session, you will learn the intricacies of collecting out-of-statute debt and what it means to comply in this field.

David Schultz, Esq., Hinshaw & Culbertson, LLP
This panel will provide statistical data on
consumer litigation across the country and
discuss the areas of that litigation, including
the most important case opinions. Learn
about the current “hot” areas of consumer
lawsuits and what types of consumer
litigation the industry can expect to see in
the coming years.

Michael Klutho, Esq., Bassford Remele Jeff Turner, Esq., Surdyk Dowd & Turner Co LPA

MAP legal education**

Creditors

Market-Focused roundtables: Healthcare, student loans, Utilities, Credit Cards and Asset Buying

Whether you are looking to break into a new market or want to collaborate with your peers about the market you currently collect in, this session is for you.

Ask the Attorneys

Hear from industry defense experts about the hot-button legal issues affecting the industry now. Learn what you need to do to avoid litigation and stay compliant in this interactive Q&A session.

solutions Center

Attend this interactive session to collaborate with your peers and find solutions to the challenges that keep you up at night.

Agency executives-only roundtable

Experience this opportunity to discuss issues with other like-minded executives and find out what techniques they use to stay compliant, drive revenue, hire and fire, and more.

Interactive

PDU & CLE Earn up to 14. 5 Professional Development Units by attending sessions and seminars! Earn CLE credits by attending MAP Legal Education Sessions. Register by May 5 for CLE credits in your state.