Put Your Collectors’
Skills to the Test
with ACA International’s Collector Simulation Course
scan to watch a quick demo:
www.acainternational.org/collectorsimulation
Purchase ACA’s collector simulation course today and “Connect to Collect!”
www.acainternational.org/collectorsimulation
test your collectors’ ability to complete authentic collection calls with
ACA’s Connect to Collect training program. Designed to help new and
experienced collection professionals complete a successful call from
start to finish, this interactive course tests your collectors’ ability to adapt
to different personality types, while staying in compliance with the law.
Based on the concepts featured in ACA’s FDCPA essentials for Collectors
and essential Collection skills & techniques, your collectors will leave
this interactive course feeling confident to hit the phones.
Call Scenario Sections Include:
• Open the Call
• Determine the Problem
• Find a Solution
• Close the Call
• Call Notes Quiz
• Call Results
• Final Scenario
